HBD Candle

Thank you for shopping with us!

We do not offer refunds, but we gladly accept exchanges for unused, unopened items in their original condition within [3 days] of purchase.

 

To exchange an item, contact us at our  Facebook Page+. Return shipping is the customer’s responsibility.

 

Items must be in their original packaging, and we can’t accept exchanges for used or damaged products.

 

For any questions, feel free to reach out. We’re happy to help!

Thank you for shopping with us! We aim to provide smooth and timely delivery for all our customers. Please review our shipping options below:

Same-Day Delivery (Metro Manila only):

• For same-day delivery within Metro Manila, we will confirm once your order is ready. After confirmation, we will send you the pickup details.

• We recommend using reliable couriers like Lalamove, Grab, Joyride, Angkas, or you may opt for personal pickup.

• The customer is responsible for booking and paying for the courier service for same-day pickup.

Shipping Outside Metro Manila:

• For customers outside Metro Manila, we offer the following door-to-door delivery options:

  J&T Express: For regular deliveries, this service is available for fast and reliable shipping.

  Bus Shipping / Cargo Padala:

  • We offer shipping via Victory Liner, Philippine Bus Lines, or other similar services.

  • Ideal for larger items, these services will transport your order to the nearest bus terminal in your area.

  Air Cargo:

  • For faster delivery, Air Cargo services are available. While quicker, please allow for several days for delivery to your location.

  Truck Drop-off Services:

  • If you have a large order, we also offer truck drop-off through various cargo carriers for safe transport.

Shipping Fees:

• Shipping fees are not included in the product price and will be calculated separately.

• We will handle all shipping transactions directly with you once your order is placed.

If you have any questions or need further assistance, feel free to contact us. We are here to help!